Overview

All Primal Method products are made to order and fulfilled through our trusted production partner, Printful. Each item is produced specifically for your order to help reduce waste and support a more intentional approach to production.

Worldwide Shipping

We currently ship to most countries worldwide.

Orders are fulfilled from the nearest available production facility whenever possible to help reduce shipping times and improve delivery efficiency.

Please note that shipping availability may vary depending on carrier limitations, local regulations, sanctions, or international restrictions. Certain countries and regions may be unavailable for shipping at any given time.

At the time of ordering, we may be unable to ship to countries or regions subject to trade restrictions, sanctions, carrier limitations, or other legal and logistical constraints. Examples may include, but are not limited to:

• North Korea

• Iran

• Syria

• Cuba

• Crimea, Donetsk, and Luhansk regions of Ukraine

• Other countries or territories restricted by applicable laws, regulations, or carrier policies

Shipping restrictions may change without notice. If we are unable to fulfill an order due to shipping restrictions, the order will be canceled and refunded.

Processing Time

All products are made to order.

Typical processing time is:

• 2–5 business days

During periods of high demand, product launches, or holidays, processing times may be longer.

Shipping Time

Estimated shipping times vary depending on destination, shipping method, and carrier availability.

Typical delivery estimates:

Domestic Orders

• 3–7 business days

International Orders

• 7–20 business days

Please note that these are estimates and are not guaranteed delivery times.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates are provided by the shipping carrier and may take time to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Customers are responsible for any customs fees, duties, taxes, or import charges required by their local authorities.

Primal Method is not responsible for delays caused by customs processing.

Shipping Delays

While we work closely with our fulfillment and shipping partners, delays can occasionally occur due to:

• High order volumes

• Seasonal demand

• Holidays

• Severe weather conditions

• Customs processing

• Carrier service disruptions

Once an order has been shipped, Primal Method is not responsible for delays caused by shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, additional shipping fees may apply for reshipment if the order is returned.

Lost or Damaged Packages

If your order arrives damaged, contains a manufacturing defect, or appears to be lost in transit, please contact us as soon as possible with your order number and any supporting information.

We will work with Printful and the shipping carrier to investigate and help resolve the issue.

Contact Us

If you have any questions regarding shipping, delivery times, or order tracking, please contact us through our Contact Page or customer support email.